We will only accept orders for delivery to addresses located in one of the countries listed. Also, we don´t ship to certain addresses, such as PO boxes.
The estimated delivery lead time will be mentioned on the website before you place your order, summarized in the Acknowledgement Order. Please visit our website for more information.
Once you have made the purchase (Order confirmed), you will receive an email with the link "Track my purchase".
If you are registered, when you access your dashboard, in the section "My Purchases" you can see the status of each order. In case you are not registered, access to "Track my purchase" located at the bottom of the website, enter your email address and order number so that you can see your order status.
We will use reasonable efforts to ensure delivery by the carrier within the estimated delivery lead time from the date of our Confirmation of Order.
Each delivery package will contain, in addition to your Baño Diseño´s bathroom accessories: all related accessories, if any, a thank you card; Installation Instructions; a printed gift note containing your message (if so requested by you when you place your order).
Baño Diseño ensures each purchase while it is in transit until the product is delivered to you. We requiere an adult signature to confirm the delivery of each product, at which point responsibility for the products you have purchased passes to you.
* No shipments to Melilla, Ceuta and the Canary Islands
SHIPPING. Destinations, shipping costs and return.
IN ALL OUR WIDE RANGE OF PRODUCTS:
- Shipping to Spain (peninsula): Free shipping with a minimum order of € 19 (if the purchase is less than 19 euros, shipping costs will be 7 euros).
- Balearic Islands: Free Shipping with a minimum order of € 90 (if the purchase is less than 90 euros, shipping costs will be 10 euros)
- International Shipping: Shipping costs will according to the table below.
Delivery times will be:
- Spain (peninsula): 3 to 4 business days from the time the order is placed.
- Balearic Islands: 4 to 6 business days from the time the order is placed.
- International Deliveries: 6 and 7 business days from the time the order is placed.
* Deadlines are from the time the order is succesfully placed, as long as it is made before 13:00 (GMT + 1) from Monday to Friday. If made after the indicated times, the period shall run from the next business day.
The delivery terms specified are only for guidance and do not consider possible delays due to exceptional transport conditions.
If you have made a purchase shipped to another person (eg if it is a gift), you accept as valid the signature by another person in the place of receipt and the responsibility for the articles it is also yours.
Return / Change: You have 14 days after you receive the product. The return costs will be assumed by the customer.
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